Tình huống Kỹ năng mềm

Soft Skills Scenario là game practice workplace communication, teamwork, leadership qua realistic situations: difficult conversations (giving feedback, salary negotiation), conflict resolution (team disagreements), presentations (pitch ideas), networking (conferences), time management (prioritize tasks), emotional intelligence (read social cues). Branching narratives: your choices affect relationships, project outcomes, career progression. Game teach: active listening (paraphrase, ask clarifying questions), assertive communication (not aggressive/passive), empathy (perspective-taking), adaptability (handle change), growth mindset (learn from failures).

Scenarios: entry-level (email etiquette, meeting participation) to leadership (motivate teams, strategic decisions, stakeholder management). Instant feedback: see how colleagues react, what worked/failed, better alternatives. Based on research: Dale Carnegie principles, crucial conversations framework, emotional intelligence (Goleman).

Career applications: interviews (STAR method answers), promotions (executive presence), entrepreneurship (pitch investors, build teams). Phù hợp students entering workforce, professionals upskilling, managers, entrepreneurs!