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Vietnam Geography App
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Vietnam Geography App
GovTech Service Designer game mô phỏng: design citizen-centric digital government services! Play as service designer in digital government agency, redesign clunky processes: business license applications (weeks → minutes!), public housing applications, tax filing, healthcare appointments, police reports, public feedback systems. Challenge: government services MUST serve everyone (elderly not tech-savvy, disabled, non-native speakers, rural low-bandwidth).
Learn service design thinking: (1) Resea...
Apply service design thinking: research, ideate, prototype, test, iterate
Design for accessibility: WCAG standards, inclusive design, digital divide solutions
Understand citizen-centric principles: simplicity, proactive, omnichannel, transparent
Navigate government constraints: legacy systems, procurement, stakeholder management
Learn from global best practices: Estonia e-government, Singapore Singpass, UK Gov.uk
• Tương tác với giao diện mô phỏng
• Thực hiện các thí nghiệm ảo
• Quan sát và ghi nhận kết quả